FAQ

Frequently asked questions

Explore our FAQ section to find quick answers to common queries. Discover essential information about our services, policies, and procedures, ensuring a seamless experience with Ejobs Tech.

For Candidates

When you submit your resume, a dedicated personal resume writer is assigned to you. They meticulously analyze the information you provide. Your writer will reach out to you for additional details, refining and adding value to every point you submitted. This collaborative process not only results in an enhanced resume but also offers insights into the choices made.

The CV undergoes a stringent Quality Assurance check, ensuring accuracy and industry-standard presentation. Once approved, the first draft is sent to you for your feedback. Your suggestions are incorporated, and the resume is refined further based on your inputs. This iterative process continues until you are completely satisfied with the document.

We also provide general consultation to optimize your resume’s effectiveness, ensuring you get the best possible return on your investment. Upon your final approval, the polished resume is delivered to you as a soft copy.

The process typically takes 2-5 business days, but we offer expedited options for urgent needs.

Yes, we provide editable versions, allowing you to make future updates as your career progresses.

We have writers experienced in diverse industries, ensuring expertise tailored to your field.

Money Back: At Ejobs Tech, we strive to provide superior quality documents tailored to meet your expectations. While we offer multiple revisions to ensure your satisfaction, if you find yourself completely dissatisfied with the initial draft and wish to cancel the order, you can request a refund within 48 hours of receiving the first draft.

In the event of service cancellation, only the amount for undelivered services will be refunded. The services that have been delivered will be charged in full, excluding any voucher discounts applicable at the time of order placement, which will not apply to the delivered services. The amount communicated at the time of order placement will be considered final while calculating the refund amount.

Guarantee: Ejobs Tech guarantees complete customer satisfaction. To initiate a refund request, please send a written email within 48 hours of receiving the first draft of your resume. Following your request, an investigation will be conducted to validate the claim. If the request is deemed genuine, Ejobs Tech will initiate the refund process within the next 7 working days. It is important to note that delays in refund requests may impact the processing, as per our policy.

Please be aware that Ejobs Tech does not guarantee job placements with any of our services. Additionally, we do not assure clients of specific ATS scores, as these scores are not universally quantifiable and lack standardization across platforms.

Refunds will not be processed under the following circumstances:

a) If you fail to provide a written email expressing your concerns within 48 hours of receiving your resume delivery,

b) If you decide to alter your initial resume development requirements,

c) If you are a returning customer,

d) If you have already approved your resume and/or are within the support period,

e) If you approach us with a low ATS score from another website.

Ejobs Tech does not engage in discussions or respond to requests related to ATS scores, as we believe these scores lack credibility and are often used as marketing tactics by resume writing websites. We remain committed to delivering exceptional services and supporting your career journey effectively.

 

At Ejobs Tech, we prioritize your satisfaction. You can request multiple iterations for your resume until you are content with the final version. Additionally, for the first 60 days following your final draft approval, if you require additional points for a specific job or need modifications related to a particular position, we offer these services at no extra cost upon request.

Revision Requests: You are entitled to unlimited revisions, but it’s important to maintain active communication. The gap between two successive revisions must not exceed 30 days. If this limit is surpassed, the writer may close your case. In such cases, repurchasing your resume pack may be necessary.

Minor Revisions: We understand that minor modifications may arise even after the initial period. Ejobs Tech provides ongoing support for minor enhancements, ensuring your resume remains current.

Support: Our premium clients enjoy dedicated support for six months, allowing them to request minor updates, resume changes, and address concerns without additional charges. Please note that significant ‘requirement changes’ are not covered under this support period. We are committed to ensuring your resume aligns seamlessly with your evolving career journey.

Please be aware that Ejobs Tech does not provide any job guarantee or rewriting guarantee in case you do not secure a job. We are dedicated to providing top-quality services, enhancing your resume to maximize your opportunities. However, job placement outcomes depend on various factors beyond our control, such as market conditions and individual application processes.

At Ejobs Tech, we provide diverse payment options for your convenience. You can make payments using Credit Cards (including American Express), Debit Cards, Net Banking, Cash Cards, and Mobile Wallets (such as PayTM and others). Additionally, we accept international payments through PayPal, ensuring secure and hassle-free transactions for our global clients.

No, your privacy is our priority. At Ejobs Tech, we do not share client resumes with any third party. We also strictly adhere to a policy of not engaging in Resume Distribution without the prior permission of the client. Rest assured, your resume remains confidential and secure with us. If any job opportunities matching your profile arise, we will inform you with your explicit consent. Your trust and privacy are paramount to us.

Seeking Cost-Effective Hiring Solutions?

Explore our customized talent acquisition solutions designed to elevate your workforce and drive innovation in your organization. Discover how Ejobs Tech can help you find the right talent that fits your unique needs and fuels your company’s success.

ejobs-logo-r-lg-white-v1
Unlocking IT Talent Globally
© 2024 · Ejobs Tech All Rights Reserved.
  • Home
  • About Us
  • For Candidates
  • For Employers
  • Blog